M.Sc Md Delwar Hossain

Interested Areas

• IT Infrastructure Management
• System Administration & IT Support
• Cloud Computing & Virtualization
• Web Design and Development (Typo3, Wordpress)
• IT Automation
• Video and Web Conferencing Technology
• Artificial Intelligence & Machine Learning
• Data Science & Data Analytics

Education

🎓 M.Sc in Cognitive Systems: Language, Learning, and Reasoning

University of Potsdam, Germany | 10.2020 - Present

🎓 M.Sc in Computer Science

Jahangirnagar University, Dhaka, Bangladesh | 05.2017 - 04.2018

🎓 B.Sc in Computer Science & Engineering

Daffodil International University, Dhaka, Bangladesh | 01.2013 - 12.2016

Experience

💼 Working Student in IT Administration

GFZ German Research Centre for Geosciences, Potsdam, Germany | 12.2022 - 02.2025

• Provided 1st Level IT support for GFZ/RIFS.
• Managed users and clients via MS Active Directory.
• Developed and updated IT documentation using Mattermost, Notion, MediaWiki, OneNote, and NextCloud.
• Managed the ticketing system (OTRS) for issue tracking.
• Administered IT assets using Snipe-IT.
• Deployed and configured hardware and software.
• Handled IT onboarding and offboarding.
• Set up and decommissioned IT workstations; conducted topic-related research.

💼 Working Student in Web Design

Hasso Plattner Institute, Potsdam, Germany | 08.2024 - 01.2025

• Designed, developed, and launched the website for the "Path to Power: 2024" project and HPI site.
• Managed and updated the website using WordPress and Typo3.
• Uploaded, tested, and optimized web pages for desktop, tablet, and mobile platforms.
• Collaborated with the research team to ensure website content aligned with project goals.
• Troubleshot and resolved web-related issues independently.
• Ensured the website was user-friendly and visually appealing.
• Maintained domain, hosting, and SSL certificate.
• Project Site: Path to Power

💼 Teaching Assistant in Mobile Security

Hasso Plattner Institute, Potsdam, Germany | 10.2023 - 03.2024

• Beta tested new practical exercises, provided early feedback, and contributed to improving them.
• Assisted students in labs with tasks such as setting up Android Studio, virtual devices, and addressing basic technical questions.

💼 Student Assistant in IT

Hasso Plattner Institute, Potsdam, Germany | 03.2022 - 03.2023

• Maintained internal files and IT inventory.
• Provided technical support and regular updates for Apple and Windows computers.
• Set up hybrid team spaces for collaborative work.
• Used tools like Miro, Slack, and Trello.

💼 Student Assistant in Design Thinking and Innovation Research

Hasso Plattner Institute, Potsdam, Germany | 04.2022 - 09.2022

• Conducted research using data science methods.
• Supported teaching activities for the master class.

💼 Lecturer, Dept. of Computer Science and Engineering

World University of Bangladesh, Dhaka, Bangladesh | 09.2018 – 12.2020

• Conducted lectures and student evaluations.
• Developed lesson plans and organized exams.
• Provided student counseling and supervision.

💼 ICT Instructor

Community Participation and Development, Dhaka, Bangladesh | 11.2017 – 09.2018

• Taught HTML5, CSS3, JavaScript, SEO.
• Introduced frameworks like Bootstrap.
• Trained students in MS Excel, MS Word, MS PowerPoint, and Adobe Photoshop.

💼 Java and Android Apps Development Trainer

Open IT Ltd., Dhaka, Bangladesh | 08.2015 – 12.2016

• Taught Object-Oriented Programming (OOP).
• Covered Method Overloading and Overriding, Inheritance, Polymorphism, Abstraction, and Encapsulation.