General Information & Servicedesk

Contacts and Responsibilities. Service Hours. The Service Desk Ticket System. Frequently asked Questions.

Contacts

E-mail service addresses. Members of IT staff and their times of absence. Service hours are weekdays between 9:00 a.m. and 5:00 p.m. with a core-time from 09:30 a.m. to 03:30 p.m.
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IT Helpdesk Ticket System

The IT-Services team provides a ticket system for employees and guests. IT-related incidents and change requests can be filed via email or an interactive web application. All requests are stored, processed and documented via this system. [log-in required]
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